Monitor and Moderate
You have full access and ability to moderate posts and reviews as they come into your website. Remember though, even negative reviews can bring about a positive effect on your website. How? Both negative and positive ratings and reviews boost your website traffic, sales, and conversion by building trust. A website without any negative reviews would almost look too fake wouldn’t it? And that’s exactly how negative comments and reviews can do you well. So don’t be afraid to leave a negative comment or rating up. Another way to make negative comments positive is by countering it with good reviews that neutralize or even negate the negativity. Sounds easy? It is!